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Building Loyalty / Connecting Customers
Building a Loyalty System
Flawless Rewards is a loyalty system built from the ground up for a single purpose; building your Aesthetic practice. We provide the tools to gather and grow all or part of your practice that you want to foster.
Did you know that 91% of customers would give a referral and of those referred, 80 percent will make an appointment? With Flawless Rewards, you can monitor who is looking at point balances and thinking about a visit. This is business intelligence at its most basic element. Knowing when to communicate.
Using Flawless Rewards is very easy. To start, you create a reward strategy. Like airlines, hotels and casinos, customers understand the earning and using of points. We help you understand how to value points and redemptions.
We guide you on how to build a solid tier structure for a club system, from basic to elite. Each tier with its own earning level and bonus structure built from your reinvestment strategy.
We provide the tools to offer promotions for specific products or procedures and provide a customer portal to show them off.
In the end, you’ll quickly have a solid loyalty system built on a solid platform made for your business.
First, we’re cloud-based. What that means simply is that there is no hardware or software to purchase or install.
Your staff will use a browser such as Edge, Safari or Chrome to use Flawless Rewards.
The other advantage of being cloud is that you never have to upgrade, backup or maintain the software. We do that!
But for all of that, we are highly customizable.
We also provide the customer portal for viewing promotions and point balances. You can customize the portal with your colors and logos.
For a free demo, contact us today.
This is just a subset of the features our software offers you to create, manage and build a successful rewards system for your practice.
Unlimited Number of Club Tiers
Customizable Tier Levels
Unlimited Number of Rewards Per Tier
Bonus Point Periods
New Participant Sign Up Bonus (e.g. 100 points for signup)
New Participant Sign Up Period ( e.g. 25% bonus points for first 60 Days)
Customizable Bonus Periods and Percentages
Unlimited Web Specials
Marketing Emails (Select by Tier and Enrollment Period)
Customizable Customer Portal (Colors, Graphics, Brand Management)
Set Reminders based on Products
Fully Customizable Emails for Point Awards, Tier Achievements, Reminders
Per Customer Communication Preferences tracking
Let's not forget about Reporting...
Point Balance Reporting
Inactivity Reporting (e.g. Customer not seen in 90+ days)
That means no software or hardware to purchase. We're browser based so there's no software to install.
You can be up and running in days.
We're subscription based and with no hidden fees. Our pricing is up front and explained in the section below.
We're subscription based so there are no term contracts and you can stop at any time.
DESIGN YOUR OWN CLUB
You can define your club levels and the perks each level gives your clients.
You can define earning requirements for each level.
In building any rewards system, understanding reinvestment is the bedrock to your success.
We help you define your point system and manage your point liability.
Our software allows you to define reward points as you wish. You can define points based on your reinvestment goals.
We allow you to customize each product or service with a different number of points earned and then define the value of those points.
GROW YOUR BUSINESS
Flawless Rewards allows you to define any product or service with a reminder set up in the future. When a client selects a service they get a follow up email in an interval you define to create an appointment.
This is performed automatically with no actions required from you.
We help you build your club reward system to drive repeat business. By offering your clients bonuses they climb the tier ladder to unlock club perks.
This is a proven method used by airline, casinos and hotel chains. Now you can build repeat business using Flawless Rewards.
REFERRALS AND MORE
Build your client base by rewarding current clients with referral bonuses.
Fully managed within our system, we track and reward clients that refer friends and others to your practice.
From point rewards to emails, Flawless Rewards is highly "customizable". All emails to your clients have your logo, your messaging and brand management.
This allows you to maintain a cohesive "look" across your web site and our client portals.
GET IN TOUCH
We love doing demonstrations! There is no obligation.
"A good rule of thumb is to assign 10-15% of overall marketing budget to a referral program."
Jack Mitchell "Hug Your Customers"
$599 / MONTH
A complete rewards solution for your clients. Implement a multi-tiered rewards program using our tools. Client facing website supporting mobile is included.
Pricing includes 1000 active clients. Additional 1000 clients for $20 month.
$999 / MONTH
All the same great features with the support of branch management and point sharing. Allows your clients to earn and spend across your organization.
Pricing includes 2 locations, additional locations are $299 / location per month.
Includes 1000 clients per location. Additional 1000 clients are $20 month.
Implementation Fee is $850 one time fee includes helping you design your reward program including tiers, client reinvestment strategies, uploading product categories and point values.
Your first month's subscription is included in this fee. All fees billed quarterly.